Privacy Policy

At Happy When Fit, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us—whether you're browsing the website, purchasing a digital product, joining a program, or just reaching out.

By using www.happywhenfit.com.au, you agree to the terms of this policy.

1. What We Collect

We may collect personal information when you:

  • Subscribe to our newsletter

  • Download or purchase a digital product

  • Contact us via email or website form

  • Participate in one of our programs (e.g. school or community wellness sessions)

This information may include:

  • Your name

  • Email address

  • Billing details

  • Phone number

  • Any other information you voluntarily provide

We also collect non-identifying data like website analytics and usage trends via cookies (see Section 6).

2. How We Use Your Information

We use your information to:

  • Deliver products and resources you’ve purchased

  • Communicate with you (e.g. emails, updates, support)

  • Send newsletters (only if you’ve opted in)

  • Improve the way our website and services work

  • Administer school or community program bookings

We will never sell or rent your information. Ever.

3. Storing & Securing Your Data

We take reasonable steps to protect your personal data from misuse, loss, or unauthorised access. This includes secure platforms, encrypted payment processing, and only sharing your information with trusted service providers when necessary (like our email or payment systems).

If you believe your information has been compromised, please contact us immediately at hello@happywhenfit.com.au.

4. Third-Party Services

We use trusted platforms like:

  • Squarespace (for our website and eCommerce)

  • Stripe or PayPal (for secure payments)

  • Email marketing platforms (like Mailchimp or Flodesk)

These providers may store your data under their own privacy policies. We only work with services that are aligned with Australian privacy standards.

5. Access & Correction

You can request to access or update your personal information at any time. Just email us at hello@happywhenfit.com.au.

We’ll respond as soon as we can—usually within a few business days.

6. Cookies & Website Analytics

Like most websites, we use cookies (small files stored on your browser) to:

  • Improve your browsing experience

  • Understand how visitors use our website (through tools like Google Analytics)

You can adjust your browser settings to disable cookies if you'd prefer.

7. Children’s Privacy

Our programs may involve children, but any personal information collected (e.g. for event bookings or consent forms) is gathered directly from parents, carers, or schools. We do not knowingly collect personal information from children under 13 without appropriate consent.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to check back periodically to stay informed.

9. Contact Us

Questions or concerns? We’re happy to help.
hello@happywhenfit.com.au
www.happywhenfit.com.au